What is your cancellation/refund policy for session-based Family Programs?

• When booking a class/session, a student is committing to attend for that specific time slot.

• We reserve the right to cancel a class/session due to insufficient registrations, weather, emergency, or other rare circumstances.

• Cancellation by 3Sixty: Classes cancelled by 3Sixty will be credited back to your account or a make-up class option will be scheduled.

• Medical Exemption: Credits/Refunds may be granted for medical reasons; however, a medical note must be provided.

• Transfer: Transfer to another scheduled class within the same session is permitted as long as there is available space in the class.

• Withdrawal Deadline: Full refund minus administration fee if a session is withdrawn 7 days before the start of the class. Deadline to withdraw is one day after the first class, if class is dropped after the first class, the refund is prorated for the class attended and a $30 administration fee. After this time, no refund will be granted.

• 3Sixty reserves the right to terminate a student in its sole discretion. Within 5 business days upon such termination, 3Sixty shall repay any unused fees on a pro rata basis. Further, 3Sixty may also terminate a student in its sole discretion without the need to repay any unused fees, if due to a violation of Studio Policies.